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In today’s world of technology, no industry or establishment can make progress fast enough without the help of advanced information technology. PSG Hospitals too is no exception. The Department of Information Technology PSG Hospitals, started its journey in 1996 with the establishment of the electronic data processing department, mainly to automate the processes of gathering, processing and managing data. The first phase of automation started in 1996 with the medical records department and subsequently to other departments in a phased manner including the academic section. A milestone for the department was the implementation of PACS, or Picture Archiving and Communication System in 2007. This system facilitates filmless radiology and stores videos of all minor and major procedures performed in the hospital for reference. Digital images of patients are stored in the PACS server located in the IT department. It is connected to more than 25 medical imaging equipments in the hospital.

A year later, the hospitals and student scores system was put in place, followed by the power house system and the transport system in 2009. That year itself, websites of the hospital and all colleges were uploaded. In another year, the IT call register system and the management information system were ready, and in 2011 the official mail server became active.

The department’s health care software, or the Hospital Information System (HIS), ensures adequate patient information and optimum administrative controls. Doctors can use HIS to view patient information online, thereby saving time on clinical management and maximising patient care. In 2011, all laboratory equipment was interfaced with HIS. Even peripheral centres of PSG Hospitals are interconnected through a virtual private network. In 2012, the Karadivavi Health Centre and the Kotagiri clinic were linked to the system, followed by the Vedapatti Health Centre a year later.

HIS subsystems on individual workstations are connected to the central server to save time and money, increase profitability and give patients a pleasant experience. The HIS is also being used by other hospitals.

The IT department’s progress continued. In the past two years, it has put in place a system for recycling of e-waste, brought examinations halls under CCTV cover, set up SMS and e-mail solutions through HIS and started an internet access control system in the student library.

In the coming years, the department focus will be on setting up web-based HIS and PACS. It also aims to introduce smartcard technology in HIS and make PSG a paperless hospital. Some of the other IT projects in the works include automation of quality control management; recording and live telecast of operations for education; introduction of Moodles, a learning management system for students; and collection of student fee via net banking.

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